Booking & Cancellation Policy
Worldwide Yacht Rentals





Read our booking and cancellation policy before you Book your private yacht charter in Cancun or Tulum

BOOKING POLICY:

  • Reservation fee (first payment) should be made on the day when you book the Yacht Charter in Cancun. Reservation fee it's one time payment to secure your yacht reservation for certain day and hour. When the first payment is received, Worldwide Yacht Rentals LLC will send you the Voucher of Booking confirmation on your e-mail or WhatsApp number.
  • Reservation fee varies depending on the yacht. Send us a booking request or contact our manager to find out the reservation fee for your preferred yacht.
  • The reservation fee is applied against the selected yacht only. If you later choose to select another yacht instead, the previously paid reservation fee cannot be transferred to that newly selected yacht and is not refunded. You will have to pay a new reservation fee for the newly selected yacht in this case.
  • Remaining payment (second payment) of the rental price of the Boat Charter and port fee will be made at the Port to the boat operator Only with Cash.
  • Your charter time begins promptly at the beginning of your time mentioned in the voucher with booking confirmation. If you fail to arrive on time, the vessel will be waiting for you, but No refunds or extra time will be authorized for late arrivals.
  • When you are ready to proceed, please fill out your details at the link https://cb-reserve.com/ to confirm your booking, then you will receive payment details to pay the reservation fee. Once the reservation fee is paid, you will receive voucher of booking confirmation.

CANCELLATION POLICY:

  • If your Boat charter is cancelled due to the weather conditions (hurricane, lightning storm or tornado) or any other reasons by WorldWide Yacht Rentals LLC You may reschedule or receive a 100% refund of the Reservation Fee within 3 days.
  • Rain, cloudy, windy, too sunny, thunderstorm or too hot are not constitute grounds for yacht cancellation, rescheduling or reservation fee refund.
  • If you cancel the yacht charter for any reasons of your own (unexpected disease, illness or injury, government obligations like jury duty, court appearances or military duties, travel advisories or other government guidance, cancellation or rescheduling of an event for which the yacht reservation was made) the reservation fee is not refundable.
  • If you cancel your yacht reservation due to airlines/or weather-related issues at either port of departure or port of arrival, reservation fee is not refundable.
  • No refunds if the yacht charter ends earlier because of: the client gets seasick or dizzy during the tour or at the request of the client.
  • No refunds if the client was unable to do snorkeling activity due to the weather conditions.
  • No refunds for no-shows. If you fail to show, then your charter experience will be considered complete and your charter fee will be forfeited.

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Our Clients Love Us

  • Kasie Abbott
    We just booked a yacht for my 40th birthday celebration with 16 couples. We did a 4 hour sail and swim excursion. The crew was exceptional! They provided drinks round the clock. We were able to play our own music. We had a blast!
  • Melissa Gadson
    I would highly recommend this company. The service and communication from beginning to end was top notch. Tatiana was amazing she helped me with my reservation and responded to all my questions immediately. I did have food catered and the fajitas were very good and the ceviche was one of the best we ever had.
  • Rafael Pereira
    We had a spectacular yacht day. Everything was perfect, the crew, the yacht... Tatiana gave us a great support on choosing the best option for us and arranging everything. The departure from Cancun was on time, the yacht (Big Boy) was amazing, and the captain and crew were really nice and friendly with us. We did some snorkeling in Isla Mujeres, some paddle boarding, and the experience was fantastic. Highly recommended.
From 1150 USD
From 500 USD
Contact information
We speak ENG, SPN, RUS, PRT.
For Phone calls:
+52-998-460-42-32

WhatsApp/ Viber:
+52-998-460-42-32
+52-998-325-01-03

E-mail:
cancunboats2018@gmail.com
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